Terms of Service

Effective Date: 15/05/2024
Store Name: Graymarshfirth
Business Address: 2331 Convention Way, Murfreesboro, TN 37130, United States
Support Email: support@graymarshfirth.com

Introduction & Agreement to Terms

Welcome to Graymarshfirth (“Graymarshfirth,” “we,” “us,” or “our”). These Terms & Conditions (“Terms,” “Terms of Service”) govern your use of our website, https://graymarshfirth.com (the “Site”), as well as any purchases, services, features, or content made available through the Site.

By accessing or using the Site, purchasing a product, creating an account, or interacting with any portion of our store, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use the Site.

These Terms are designed to comply with:

  • Shopify Legal Framework
  • U.S. Consumer Protection Laws
  • FTC Requirements for Online Commerce
  • GDPR, CCPA/CPRA, and International Data Standards

Graymarshfirth reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the most recent version.

Eligibility to Use the Website

To use our Site, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction
  • Provide accurate and complete information
  • Not use the Site for any fraudulent, illegal, or unauthorized purpose

If you are accessing the Site on behalf of a business entity, you represent that you are authorized to act on behalf of that entity.

We reserve the right to refuse service to any user at our discretion.

Account Registration & Responsibilities

You may create an account to streamline your shopping experience. You are responsible for:

  • Keeping your login credentials confidential
  • Ensuring all information in your account is accurate
  • Notifying us immediately of any unauthorized access

Shopify stores account information on secure servers located in the United States and Canada, and password data is encrypted.

We reserve the right to suspend or terminate any account that violates these Terms or presents a fraud or security risk.

Products, Listings & Availability Disclaimer

We strive to ensure product listings, descriptions, prices, and stock availability are accurate. However:

  • Product colors may vary depending on device display settings
  • Inventory levels may change without notice
  • We reserve the right to discontinue or modify any product at any time
  • Certain products may be available exclusively online

Product availability cannot be guaranteed.

Pricing, Taxes & Modifications

All prices displayed on our Site:

  • Are shown in U.S. Dollars (USD) unless stated otherwise
  • Do not include taxes, duties, or customs fees (when applicable)
  • Are subject to change at any time without notice

If a pricing error occurs, we reserve the right to cancel the order and issue a refund.

Customers are responsible for applicable taxes depending on their location.

Order Acceptance, Refusal & Cancellation Rights

Submitting an order does not guarantee acceptance. We reserve the right to:

  • Accept or reject any order
  • Cancel any order due to fraud flags
  • Cancel orders with inaccurate pricing
  • Limit quantities purchased
  • Request additional verification

Shopify’s built-in fraud analysis system may flag certain orders for review. This can include mismatched IP addresses, unusual order patterns, or payment inconsistencies.

If an order is canceled, we will notify you by email and issue a refund if payment was already processed.

Billing & Payment Terms

We accept payments through:

  • PayPal
    (Other methods not provided — cannot be confirmed.)

All payments must be authorized and processed successfully before an order is shipped.

We do not store or have access to your full financial information. PayPal processes payments independently and securely under its own privacy and security protocols.

Suspicious payments may be delayed or declined for fraud protection.

Shipping, Delivery & Risk of Loss

We ship to customers in:

  • United States
  • Canada
  • United Kingdom

Once an order is placed:

  • Processing time typically occurs before shipment
  • Delivery time estimates are not guarantees
  • Delays caused by carriers, customs, or weather are outside our control

Risk of loss transfers to the customer once the carrier receives the package.

Customers must provide accurate and complete shipping information. We are not responsible for:

  • Wrong addresses
  • Failed deliveries
  • Lost packages due to carrier errors

If a package is marked as “delivered” by the carrier, we cannot issue a refund unless eligible under our Return Policy.

Returns, Refunds & Replacements

Our returns and refunds are governed by our separate Return Policy. By placing an order, you agree to comply with the Return Policy terms.

We reserve the right to:

  • Refuse returns of used, damaged, or altered items
  • Require proof of purchase
  • Require photos for damage claims
  • Deny claims that show signs of misuse or fraud

Shipping fees (if applicable) are generally non-refundable.

Accuracy of Information

We strive to keep all Site information accurate, complete, and current. However, the Site may contain:

  • Typographical errors
  • Inaccuracies
  • Omissions

Including but not limited to:

  • Product descriptions
  • Pricing errors
  • Availability
  • Shipping timelines

We reserve the right to correct any inaccuracies at any time.

Prohibited Uses

You are prohibited from using the Site for:

  • Fraudulent activities
  • Money laundering
  • Unauthorized data collection
  • Infringing intellectual property
  • Interfering with website security
  • Uploading malicious code
  • Violating Shopify’s Acceptable Use Policy
  • Violating applicable laws

We may limit or terminate your access if misuse is detected.

Intellectual Property Rights

All content on the Site is the exclusive property of Graymarshfirth, including:

  • Text, images, product photos
  • Store designs, logos, branding
  • Digital content
  • Website layout and code (licensed through Shopify)

Unauthorized reproduction, copying, resale, distribution, or modification of any content is strictly prohibited.

Third-Party Tools, Apps & Integrations

Our store uses third-party tools and apps to operate, including but not limited to:

  • Shopify native tools
  • PayPal
  • Google Analytics 4
  • Meta Pixel
  • Klaviyo
  • Review or fulfillment apps (as applicable)

We are not responsible for how third-party providers process or handle data. Each third-party service operates under its own terms and privacy policies.

You acknowledge that:

  • These tools are provided “as is”
  • They may collect data from you
  • We do not control their functionality

Optional Tools Provided by Shopify

Shopify may provide optional tools such as:

  • Multi-currency features
  • Fraud analysis
  • Checkout tools
  • Shop Pay (if enabled)
  • Shipping label services

These tools are governed by Shopify’s own agreements.

Shopify hosts our online store and stores customer data on secure servers located in the United States and Canada. Shopify manages:

  • Checkout system
  • Payment tokenization
  • Fraud screening
  • Encryption and PCI compliance
  • Order and account storage

We are responsible for:

  • Product fulfillment
  • Customer support
  • Content accuracy
  • Compliance with local business laws

User Comments, Reviews & Submissions

If you submit reviews, photos, or comments:

  • They must not violate intellectual property rights
  • You grant us a non-exclusive, royalty-free, worldwide license to use your content
  • We may remove inappropriate, offensive, or fraudulent content
  • Submitted content must be truthful and not misleading

You are responsible for any content you submit.

Personal Information & Privacy Compliance

Your submission of personal information is governed by our Privacy Policy.
This includes:

  • How data is collected
  • How data is used
  • Your rights under GDPR and CCPA
  • Third-party data sharing
  • Shopify’s role in data processing

By using the Site, you consent to the data practices described in our Privacy Policy.

Errors, Inaccuracies & Omissions

We reserve the right to correct any errors, whether in:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping charges
  • Availability

We may cancel orders impacted by inaccuracies.

Disclaimer of Warranties

To the fullest extent permitted by law, the Site is provided on an "as is" and "as available" basis. We do not guarantee that:

  • The Site will be uninterrupted
  • The Site will be error-free
  • All information will be current or accurate
  • Products will meet individual expectations

Use of the Site is at your own risk.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for delays caused by shipping carriers
  • We are not liable for losses due to user error or inaccurate information
  • Our total liability will not exceed the amount paid for the purchase in question

Some jurisdictions do not allow these limitations; your rights may vary.

Indemnification Clause

You agree to indemnify, defend, and hold harmless Graymarshfirth, Christian Moore, employees, contractors, and service providers from any claims or damages resulting from:

  • Misuse of the Site
  • Violation of these Terms
  • Violation of any law or regulation
  • Infringement of third-party rights

Severability

If any part of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions remain valid and enforceable.

Termination of Service

We may suspend or terminate your access to the Site at any time for:

  • Violating these Terms
  • Fraudulent activity
  • Abuse of customer policies
  • Illegal conduct

You remain liable for any charges incurred prior to termination.

Governing Law & Jurisdiction

These Terms are governed by the laws of North Carolina, United States, without regard to conflict-of-law principles.

Any disputes shall be resolved in the courts located in North Carolina, USA, unless otherwise required by applicable consumer protection laws.

Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms at any time. Changes become effective immediately upon posting.

Your continued use of the Site constitutes acceptance of changes.

Contact Information

For questions about these Terms, you may contact:

Graymarshfirth
Address: 2331 Convention Way, Murfreesboro, TN 37130, United States
Email: support@graymarshfirth.com